We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

On June 19, 2020, in accordance with Bexar County Executive Order NW-10, CPS Energy implemented a COVID-19 Health & Safety Policy to reduce the potential for the spread of COVID-19 in our workplace. Face covering is required. Our modified customer service center hours are 10:30 a.m. to 5:00 p.m. Monday – Friday. If you have tested positive or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms.

Landfill Gas

 

We receive renewable energy from, believe it or not, two local landfills in the form of methane gas.

The Covel Gardens landfill (9.6 MW) and the Nelson Gardens Landfill (4.2 MW; a closed landfill) provide nearly 14 MW of renewable power, derived from decomposing wastes that create various gases, including methane.

The gases are cleaned, compressed and turned into fuel, which drives generators to create electricity. That electricity is then fed into CPS Energy’s distribution system, and eventually makes its way to customers.

Landfill Gas is 0.2% of our generating capacity.