Contact Us by Email: firstname.lastname@example.org.
Please Note: Gas leaks and emergency requests should NOT be reported by email. Please contact 210-353-HELP to report any gas and/or electric emergencies. A live representative will be standing by 24/7 to assist with all emergency requests.
Contact Us Through the Web:
Contact Us by Phone:
Contact Us By Mail:
P.O. Box 1771
San Antonio, TX 78296
Reporting Utility Service Theft:
If you suspect someone of stealing utility services, please report this suspicious activity anonymously using our online form: Report Utility Service Theft.
CPS Energy - Bankruptcy Section
Mail Drop 110910
San Antonio, TX 78205
Visit One of Our Customer Service Centers - open weekdays from 7:45 a.m. to 5:30 p.m.:
PLEASE NOTE: Our customer service centers are not taking credit card payments at this time.
Electric or Gas Emergency?
Call 210-353-HELP (4357)
Billing or Service Questions?