Enroll in our Budget Payment Plan, and we’ll average your bills over the past year, add a small percentage to cover environmental factors and changing fuel costs, then charge you the resulting amount each month
Our Veteran’s Discount Program provides electric bill payment assistance to those who have significantly decreased abilities to regulate their core body temperatures due to severe burns received during combat
Keeping your home cool during the summer could increase your energy use and your bill. We understand that a higher than expected utility bill can be a source of frustration. But don’t worry, we offer a variety of smart, easy solutions to help save you energy and put money back in your pocket.
Ideas to help educate and encourage customers to take simple steps to reduce their consumption. Learn more about: Manage My Account, My Energy Portal and SaveNow programs and rebates. Get Energy Tips and Peak Energy Day information. Learn about Smart Thermostats and Upcoming CPS Energy Events. Use our Energy Cost Calculator.
CPS Energy by way of its electric and natural gas service contract with the General Service Administration (GSA) in Washington D.C. is a federal contractor. Consequently, we are required to report our contracting activity with large, small, minority, service-disabled, veteran, historically underutilized, HUBZone, and woman-owned businesses.
CRU is dedicated to increasing community awareness of and enrollment in assistance programs, educating customers about energy efficiency and safety, and working directly with customers with unique needs.
Requests for a new streetlight in an unincorporated area or another incorporated city in the CPS Energy service delivery area should be made through the local homeowner association or municipal government office.
The new substation will supply electric power to homes and businesses in the immediate area, largely using existing lower-voltage distribution lines.
A new substation, transmission line(s) and associated distribution lines, north of San Antonio near US 281 and FM 1863, will provide additional electric capacity and improve the reliability of electric services to homes and businesses in this area.
As the electric and natural gas utility in the Greater San Antonio area, we are committed to providing reliable power, so customers’ lights and natural gas turn on quickly, operate safely and remain affordable. As such, we are committed to improving infrastructure to ensure we provide the highest level of customer service and reliability to our community.
Our Corporate College Internship Program (CCIP), is designed to meet the industry’s rapidly changing workforce needs by providing local San Antonio college students with public utility career experience.
CPS Energy walk-in center hours have been temporarily modified to 10:30 a.m. – 5 p.m., Monday- Friday until further notice. We provide a variety of options to pay your bill - visit our Ways to Pay.
Report your outage by reporting it online with your smart phone or tablet or by calling (210) 353-HELP (4357) to ensure that we are aware of your outage promptly.
Update alert preferences through Manage My Account to stay informed on the status of your power outage.
Be prepared. Keep cell phones, flashlights, batteries and other important items available for an unexpected power outage.
Stay informed. Check our outage map for current outage updates. Also, follow our Facebookand Twittersites for status updates. If possible, seek local TV or radio station weather reports.
Stay away from downed power lines and report them to CPS Energy. Do NOT attempt to move or drive over the lines. Even in an outage, power lines may still have an electrical current running through them.
If your home or business is flooded, never enter standing water unless you’re absolutely sure the main power has been shut off.
Unplug electrical equipment such as stereos, TVs and computer equipment to help protect them from power surges during power restoration.
Turn off breakers to larger items such as water heaters, air conditioning/heating units, to reduce the risk of overloading the electrical grid as power is restored, delaying power restoration efforts.
Turn around, don’t drown. Any time you come to a flooded road, whether driving or walking, avoid the area and move to safer ground. Do not drive around barriers!
Keep the refrigerator door closed as much as possible. Refrigerated food should be safe as long as power is out no more than 4 hours.
If it looks like the power outage will be for more than 2-4 hours, pack perishable items (meat, poultry, fish, eggs, dairy products and leftovers) into a cooler surrounded by ice. Discard any perishable foods that have been above 40 °F for more than 2 hours. See How to Keep Food Safe (FDA).
Do NOT attempt to assist emergency and utility crews. Electricity can be dangerous. If you really want to help recovery and clean-up efforts, contact your local Red Cross to see where help is most needed.
If your neighbors have power and you do not, check your breakers. Tripped breakers account for 15% of our service calls.