BILL PAYMENT:  If you have entered a payment amount that is less than the balance due, and/or a payment date that is after the due date, please contact us at 210-353-2222 or cpsenergy.com/assistance to make arrangements.

Temporary Hardships

 

Health or financial hardships sometimes make it difficult to pay bills. We make it easy for you to set up payment plans privately and conveniently online through Manage My Account, or through our automated phone line. 

Most importantly, don't wait. Call us directly, if necessary. Then, keep your commitment on time as promised and stay in contact with us as needed to avoid the disconnection of your electric or natural gas service.

To request more time to pay, use the link below or call CPS Energy at (210) 353-2222.

For utility assistance, please visit REAP.

If you haven't done so already, sign up for Manage My Account.

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