We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

We require the use of a face-covering and we will screen customers for COVID-19 symptoms before they enter any CPS Energy facility. Our modified customer service center hours are 10:30 am to 5:00 pm. Monday-Friday. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance.  Please do not visit our customer service center if you have COVID-19 symptoms.

 

New Online Bid System

 

CPS Energy is pleased to announce our new Supplier Management System  for online access to solicitations, submission of bids and maintaining your supplier account.  This web-based software system is accessible to all suppliers interested in doing business with CPS Energy, and includes the following key features:

Viewing Active Bid Opportunities:

  • Access the solicitation documents to include all instructions and details
  • Add the solicitation due date to your calendar
  • Ask questions and receive answers within the bid module
  • View and acknowledge an addendum

Submitting Bids in Response to Solicitations:

  • Attach your bid submission easily
  • See a bid clock countdown that shows the days/hours/minutes/seconds until bids are due
  • Please note your bid will remain sealed until the official bid due date and time

The system is available 24 hours a day, 7 days a week, and permits you to review active solicitations and submit bids at your convenience.

To prepare for use of the new system, please log in to your account, or create a new account if applicable, and review/update the contact information for your business.

 

To access the system, click button below: 

 
Supplier Management System
 

How to Login:

If you have never logged on or do not know your username and password, click the Account Lookup link below the Login button.  Questions may be submitted electronically to cpsenergy@diversitycompliance.com.  Technical support is available through the system provider (B2GNow).