We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

On June 19, 2020, in accordance with Bexar County Executive Order NW-10, CPS Energy implemented a COVID-19 Health & Safety Policy to reduce the potential for the spread of COVID-19 in our workplace. Face covering is required. Our modified customer service center hours are 10:30 a.m. to 5:00 p.m. Monday – Friday. If you have tested positive or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms.

Materials Management

 

CPS Energy needs a variety of materials and services to produce and distribute power. We depend on our suppliers to meet these needs and exceed world-class quality levels.

Our Materials Management division is responsible for the planning, procurement, storing and distribution of commodities and materials, excluding the purchase of wholesale power and coal. It consists of:

Rolling 36-Month Consumption of Stock Material. This detailed history of stock material consumption is provided as a guide to assist with forecasting and will be updated monthly.  

 

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